Most patients choose a health care professional based on the positive experiences of a friend or family member that are shared with them. These positive word-of-mouth referrals are very common reason for a new patient to present at our clinic, accounting for over a third of all our new patients. The internet is full of customer review sites for business and service professionals (Facebook and Google both have rating systems, just to name a few)

 

However in Australia there is national law regulating the use of these testimonials in health care advertising and this law covers Osteopaths and restricts the use of testimonials in advertising. We cannot link directly to the sites that provide reviews of patients experiences at out clinic but you can find them yourself by looking through the various platforms that offer reviews.